Customer SMS Privacy Policy

Program scope

This policy describes the upcoming customer-service SMS program of DENISE LE BLANC operating as Crazy Shotz Entertainment, using +1 (602) 512-9604. It applies to this separate customer program, not to any attendant or staff messaging program. Publishing this policy does not enroll anyone in SMS or indicate that consent has already been collected.

Information collected

If you choose to participate once the program is available, information processed may include:

• Your mobile number, name, and contact details you provide.
• Customer inquiries, quote requests, booking information, event dates and details, and the content of messages you exchange with us.
• SMS consent information, if provided through a configured opt-in process, and opt-out or help requests.
• Message timestamps, delivery status, and technical information needed to deliver and troubleshoot messages.

This describes information that may be processed; it does not assert that an opt-in system or consent records currently exist.

Customer-service uses only

Information is used to respond to inquiries, prepare and discuss quotes, coordinate bookings, and communicate event details. It may also be used to deliver messages, respond to STOP and HELP requests, maintain security, and meet applicable legal obligations. This program is not for marketing or promotional SMS.

No marketing sharing; service-provider processing

SMS opt-in data and mobile numbers are not sold or shared with third parties or affiliates for marketing or promotional purposes.

Twilio and other service providers involved in message delivery and customer-service support may process mobile numbers, message content, delivery information, and applicable consent or opt-out information on our behalf, only as necessary to provide those services. Mobile carriers also process information needed to transmit messages. This operational processing is not permission to use your SMS opt-in data or mobile number for third-party or affiliate marketing or promotion.

Information may be disclosed when required by law or necessary to protect rights, safety, or security, but not for third-party or affiliate marketing or promotional purposes.

Consent and your choices

SMS consent is optional and is not a condition of purchasing services. You may contact us by email or the general business phone instead. Message frequency varies with your inquiries, quotes, bookings, and event needs. Message and data rates may apply.

Once enrolled, reply STOP to +1 (602) 512-9604 to opt out. A final confirmation of your opt-out may be sent; no further program messages will be sent unless you opt in again. Reply HELP for assistance, or use the contact details below. Carriers are not liable for delayed or undelivered messages.

Inquiry form and separate SMS opt-in

The inquiry form on our contact page is hosted by 17hats. These policy links do not create an SMS opt-in, and submitting the inquiry form alone should not be treated as consent to this SMS program. Any actual optional, unchecked SMS consent checkbox must be configured separately within 17hats; these pages do not implement that checkbox or claim that the form currently records SMS consent.

Retention, security, and requests

Information processed for this program will be retained only as reasonably necessary for customer service, applicable legal obligations, and honoring opt-out requests. Reasonable safeguards should be used to protect it, but no transmission or storage method is completely secure. Contact us to request access, correction, or deletion of your information; applicable legal requirements and the need to honor opt-outs may limit deletion.

Contact us

DENISE LE BLANC operating as Crazy Shotz Entertainment · Phoenix, Arizona.

Customer-service SMS program: +1 (602) 512-9604.
Email: hello@crazyshotz.com.
General business phone: (602) 487-7066.